FAQ

Frequently Asked Questions

How do the lights install?

Our kits consist of LED lighting tubes, connectors, all hardware and power cables. Once constructed on floor, the lighting kit can then be fastened or suspended from ceiling in various ways. Check out our Installation page for a demonstration.

Do the lights come pre built?

No, each kit will come unassembled with a easy to follow, step-by-step instruction manual.

How are the lights powered?

Our lighting kits are ready to be hardwired to your electrical circuit. Number of power cables and wiring locations required is dependent on the size and amount of lighting tubes to power grid evenly. 1 cable per: (65) Standard 6W tubes (45) Large 8W tubes or (24) 16W Border tubes. This is to ensure safety and longevity of lights. Please consult with a licensed electrician to ensure that your electrical setup is sufficient before install.

How bright are the LED tubes?

Each standard lighting tube is 720 lumens and large lighting tube is 960 lumens.

How bright are the RGB Kits?

Our RGB kits are not as bright as our standard white kits, but provide vibrant and bright color effects, prefect for a game room, man cave, bar or studio as accent lighting. If you require more lumens, choose our standard white kits.

Are the lights dimmable?

No, our lights are not dimmable nor able to be placed on a dimmer switch.

How many power cables does my lighting grid need?

The amount of power cables is dependent on the size and amount of lighting tubes in the grid. You will need 1 power cable for up to (65) Standard 6W tubes, (45) Large 8W tubes or (24) 16W Border tubes. You will need to add multiple power cables evenly spaced if installing a larger lighting grid.

How heavy are the lights?

Our lights are constructed from aircraft grade aluminum and polycarbonate materials, making them extremely lightweight and easy to manage.

How high should I install from floor?

We recommend installing no higher than 12-15' from floor for useable light.

Can I install on drop ceiling?

Installation on drop ceiling is easy and straight forward. Secure your lighting to the ceiling with our provided zip ties fastened to the grid frame.

Can I install in a different design?

Yes, our kits are modular, making it easy to install in different shapes and sizes.

Does the lights come in other colors?

Yes, our lights can be ordered in 6500K Daylight, 5000K Neutral or 3000K Warm temperatures as well as other colors such as red, green, blue, and pink! Contact us for a custom quote!

Does my kit come with spare parts?

We do include spare parts in every order.

Do you ship worldwide?

Yes, we ship to all countries!

Where does my order ship from?

For logistical purposes we use both our US domestic and our international warehouses to ship our products depending on order situation, location, current domestic supply at time of order.

Is there a warranty?

Yes, our standard kits come with a 5 year warranty. Damage due to improper installation is not covered under this warranty.

What if one of the lights stop working?

Because of the internal transformers in every lighting tube, the rest of your hexagon lighting grid will still illuminate and we will be able to replace the light that is faulty under our 5 year warranty.